jil17 Casino Privacy Policy

1 Introduction

jil17 Casino ("jil17", "we", "us", or "our") is committed to protecting the privacy and personal data of every player who uses the jil17 platform at jil17.com. This Privacy Policy describes how we collect, use, store, share, and protect your personal information in connection with your use of our online casino services.

This Privacy Policy applies to all players registered on the jil17 platform, visitors to the jil17 website, and any individual who contacts jil17 through our customer support channels. It should be read alongside our Terms & Conditions, which govern the overall use of the jil17 platform.

jil17 operates in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. We are also guided by the requirements of the National Privacy Commission (NPC) and the regulatory framework established by PAGCOR for licensed online gaming operators in the Philippines.

2 Definitions

For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:

• "Personal Data" — any information that identifies or could reasonably be used to identify a natural person, including but not limited to name, date of birth, address, email address, mobile number, and financial account details.
• "Processing" — any operation performed on personal data, including collection, recording, storage, use, disclosure, erasure, or destruction.
• "Data Controller" — jil17, which determines the purposes and means of processing your personal data.
• "Data Processor" — any third party that processes personal data on behalf of jil17, such as payment providers or KYC verification services.
• "Data Subject" — you, the individual whose personal data is being processed.
• "Cookies" — small text files placed on your device by the jil17 website to store preferences, session information, and analytics data.
• "KYC" — Know Your Customer, the identity verification process required by PAGCOR regulations and anti-money laundering laws.
• "NPC" — the National Privacy Commission of the Philippines, the regulatory body responsible for enforcing the Data Privacy Act of 2012.

3 Personal Data We Collect

jil17 collects the following categories of personal data from players and website visitors. We collect only what is necessary for the purposes described in this policy.

3.1 Registration and Identity Data

When you create a jil17 account, we collect the information you provide during the registration process, including:

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Residential address (including city, province, and postal code)
• Email address
• Mobile phone number
• Username and encrypted password

3.2 Identity Verification (KYC) Data

To comply with PAGCOR regulations and Philippine anti-money laundering laws, we may collect copies of the following documents:

• Government-issued photo identification (e.g., Philippine National ID, passport, driver's license, SSS ID, UMID card, PRC ID)
• Proof of residential address (e.g., utility bill, bank statement, barangay certificate)
• Proof of payment method ownership (e.g., GCash account screenshot, bank statement from BPI, BDO, or Metrobank)
• Selfie or live photo for identity confirmation, where required

3.3 Financial and Transaction Data

We collect data related to your financial transactions on the jil17 platform, including:

• Deposit and withdrawal amounts and timestamps
• Payment method details (e.g., GCash mobile number, PayMaya account reference, bank account name)
• Transaction reference numbers and processing status
• Account balance history

jil17 does not store full credit or debit card numbers. Payment processing is handled by certified third-party payment providers who maintain their own PCI-DSS compliant security standards.

3.4 Gaming Activity Data

We collect data about your activity on the jil17 platform, including:

• Games played, bet amounts, and game outcomes
• Session duration and login timestamps
• Bonus and promotion usage history
• Responsible gaming tool settings (e.g., deposit limits, self-exclusion status)

3.5 Technical and Device Data

When you access jil17, we automatically collect certain technical information, including:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Referring URL and pages visited on jil17.com
• Session cookies and analytics identifiers

3.6 Communications Data

If you contact jil17 through live chat, email, or any other support channel, we retain records of those communications, including the content of your messages and any attachments you provide, for quality assurance and dispute resolution purposes.

4 How We Collect Your Data

jil17 collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or update your account settings.
• Automatically — through cookies, web beacons, and server logs when you visit jil17.com or use the platform, as described in Section 8 of this policy.
• From third parties — from payment providers (such as GCash, PayMaya, BPI, BDO, and Metrobank) when you initiate a transaction, and from identity verification service providers during the KYC process.
• From regulatory bodies — jil17 may receive information from PAGCOR or other regulatory authorities in connection with compliance checks or investigations.

5 How We Use Your Personal Data

jil17 uses the personal data we collect for the following purposes:

Purpose	Data Used
Account registration and management	Registration data, contact details
Age and identity verification (KYC)	Identity documents, selfie, date of birth
Processing deposits and withdrawals	Financial data, payment method details
Providing and improving gaming services	Gaming activity data, technical data
Fraud prevention and security monitoring	Technical data, transaction data, IP address
Regulatory compliance and AML obligations	Identity data, transaction data, KYC documents
Customer support and dispute resolution	Communications data, account history
Responsible gaming monitoring	Gaming activity, session data, limit settings
Sending service notifications and updates	Email address, mobile number
Analytics and platform improvement	Technical data, anonymized gaming data

jil17 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or expressly permitted by applicable regulation.

6 Legal Basis for Processing

Under the Data Privacy Act of 2012 and applicable Philippine privacy regulations, jil17 processes your personal data on the following legal bases:

• Contractual necessity — processing is necessary to perform our obligations under the jil17 Terms & Conditions, including account management, payment processing, and game provision.
• Legal obligation — processing is required to comply with PAGCOR licensing conditions, the Anti-Money Laundering Act (AMLA), and other applicable Philippine laws.
• Legitimate interests — processing is necessary for jil17's legitimate interests in fraud prevention, platform security, and responsible gaming monitoring, provided these interests are not overridden by your rights.
• Consent — where we rely on your consent as the legal basis for processing (for example, for optional marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7 Sharing Your Personal Data

jil17 does not sell, rent, or trade your personal data to any third party. We may share your data with the following categories of recipients only where necessary and under appropriate data protection safeguards:

7.1 Payment Service Providers

To process your deposits and withdrawals, jil17 shares relevant financial and identity data with our authorized payment partners, including GCash, PayMaya, BPI, BDO, and Metrobank. These providers are bound by their own privacy policies and applicable Philippine financial regulations.

7.2 Identity Verification Services

jil17 uses certified third-party KYC and identity verification providers to assist with document verification and age confirmation. These providers process your identity documents solely for verification purposes and are contractually prohibited from using your data for any other purpose.

7.3 Game Technology Providers

The games available on jil17 are powered by licensed third-party game providers. These providers may receive anonymized or pseudonymized session data necessary to deliver game functionality. They do not receive your full identity or financial data.

7.4 Regulatory and Law Enforcement Authorities

jil17 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine authorities where required by law, court order, or regulatory directive. Such disclosures are made only to the extent required and in accordance with applicable legal procedures.

7.5 Professional Advisers

jil17 may share personal data with legal counsel, auditors, and compliance consultants where necessary for the conduct of our business, subject to strict confidentiality obligations.

8 Cookies and Tracking Technologies

jil17 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyze how players use our services. The following types of cookies may be placed on your device when you visit jil17.com:

• Strictly Necessary Cookies — essential for the platform to function. These include session authentication cookies that keep you logged in during your visit. These cannot be disabled without affecting platform functionality.
• Functional Cookies — used to remember your preferences, such as language settings and responsible gaming limit configurations, so you do not need to re-enter them on each visit.
• Analytics Cookies — used to collect anonymized data about how players navigate jil17.com, which pages are most visited, and where errors occur. This data helps us improve the platform experience.
• Security Cookies — used to detect and prevent fraudulent activity, unauthorized access attempts, and bot traffic on the jil17 platform.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jil17 platform. Strictly necessary and security cookies cannot be disabled as they are essential to the safe operation of the service.

9 Data Retention

jil17 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:

• Account and identity data — retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR licensing requirements and AMLA obligations.
• Transaction and financial data — retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act.
• KYC documents — retained for the duration of your account and for five (5) years following account closure or the completion of the relevant transaction.
• Customer support communications — retained for three (3) years from the date of the communication, or longer where the communication relates to an unresolved dispute.
• Technical and analytics data — retained in anonymized or aggregated form for up to two (2) years for platform improvement purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized so that it can no longer be associated with any individual.

10 Data Security

jil17 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jil17 servers
• Encrypted storage of sensitive personal data, including identity documents and financial information, at rest
• Access controls limiting access to personal data to authorized jil17 personnel on a strict need-to-know basis
• Multi-factor authentication for internal systems that process player personal data
• Regular security audits and penetration testing of the jil17 platform and infrastructure
• Incident response procedures to detect, contain, and report data breaches in accordance with NPC notification requirements

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jil17 will notify the National Privacy Commission and affected players in accordance with the timelines prescribed by the Data Privacy Act of 2012 and NPC Circular No. 16-03.

11 Your Data Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jil17. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 16.

• Right to be Informed — you have the right to be informed about how your personal data is collected and processed, which is the purpose of this Privacy Policy.
• Right of Access — you have the right to request a copy of the personal data jil17 holds about you, along with information about how it is being used.
• Right to Rectification — you have the right to request correction of any inaccurate or incomplete personal data we hold about you. You can update basic account information directly through your jil17 account settings.
• Right to Erasure — you have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under PAGCOR regulations and the AMLA.
• Right to Object — you have the right to object to the processing of your personal data where jil17 relies on legitimate interests as the legal basis, or where your data is used for direct marketing purposes.
• Right to Data Portability — you have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to Lodge a Complaint — if you believe jil17 has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

jil17 will respond to all data rights requests within thirty (30) days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reasons for it.

12 Children's Privacy

The jil17 platform is strictly intended for individuals who are 21 years of age or older, in accordance with PAGCOR regulations governing online casino gaming in the Philippines. jil17 does not knowingly collect personal data from individuals under the age of 21.

If jil17 becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. Any winnings accrued by an underage player will be forfeited in full.

If you are a parent or guardian and believe that your child has registered on the jil17 platform, please contact our support team immediately so that we can investigate and take appropriate action.

13 International Data Transfers

jil17 primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or accessed from locations outside the Philippines — for example, where a game technology provider or cloud infrastructure partner operates servers in another country.

Where such transfers occur, jil17 ensures that appropriate safeguards are in place to protect your personal data, in accordance with the Data Privacy Act of 2012 and NPC guidelines. These safeguards may include:

• Contractual data protection clauses requiring the recipient to maintain standards equivalent to those required under Philippine law
• Transfers to countries or organizations that have been assessed as providing an adequate level of data protection
• Binding corporate rules where data is transferred within a group of companies

You may request further information about the safeguards applicable to any specific international transfer by contacting our Data Protection Officer.

14 Third-Party Links

The jil17 platform may contain references to third-party services, such as payment providers and game suppliers. These third parties operate their own websites and privacy policies, which are independent of jil17. jil17 is not responsible for the privacy practices or content of any third-party service.

We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of jil17, particularly your chosen payment provider (e.g., GCash, PayMaya, BPI, BDO, or Metrobank).

15 Updates to This Privacy Policy

jil17 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The effective date at the top of this page will be updated whenever material changes are made.

Where changes are material — meaning they significantly affect how we collect, use, or share your personal data — jil17 will notify registered players via the email address associated with their account at least fourteen (14) days before the changes take effect.

Your continued use of the jil17 platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you may request account closure as described in our Terms & Conditions.

We encourage all jil17 players to review this Privacy Policy periodically to stay informed about how we protect your personal data.

16 Contact Us and Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jil17 handles your personal data, please contact our Data Protection Officer (DPO). Our DPO is responsible for overseeing jil17's compliance with the Data Privacy Act of 2012 and this Privacy Policy.

You may reach our Data Protection Officer by email at: [email protected]

For general customer support enquiries, you may contact us at: [email protected]

Our support team is available 24 hours a day, 7 days a week via live chat on the jil17 platform. For written privacy-related requests, jil17 aims to acknowledge receipt within two (2) business days and to provide a substantive response within thirty (30) days.